coaching

Teams in Conflict

Resolve conflict within teams quickly, easily and cost effectively

investing in the future

Conflict in Teams

Dysfunctional teams present a serious challenge for organisations.  

Conflict within teams:

  • is often complex
  • is time consuming and difficult to resolve
  • has a disastrous effect on productivity and engagement
  • causes stress, anxiety and staff sickness
  • leads to team members feeling powerless and wanting to leave
  • impacts customers’ experience
  • causes reputational damage

It is usually obvious when a team is in conflict.  However, the exact dynamics can differ:

Split team
The team has split into 2 opposing camps.
All against one
The team are aligned against a particular individual, who is being demonised and sometimes bullied.
Team meltdown
The team is riddled with mini-conflicts and feuds.  Alliances appear and dissolve quickly.  Gossiping and rumours are rife.  
Silo teams
'Silo' team members are highly protective of their own ‘fiefdoms’ and reluctant to share information and resources.
Inner core
A small inner core of team members are in conflict.  Others are sucked in, often unwillingly, often under pressure to take a side. 
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Split Team
The team has split into 2 opposing camps.
All Against One
The team are aligned against a particular individual, who is being demonised and sometimes bullied.
Team meltdown
The team is riddled with mini-conflicts and feuds.  Alliances appear and dissolve quickly.  Gossiping and rumours are rife.  
Silo Teams
'Silo' team members are highly protective of their own ‘fiefdoms’ and reluctant to share information and resources.
Inner Core
A small inner core of team members are in conflict.  Others are sucked in, often unwillingly, often under pressure to take a side. 
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Conflict Resolution and Prevention Programme for Dysfunctional Teams

Team conflicts are complex and difficult to resolve.  As a result, some teams operate in a dysfunctional way for months or even years.  We can get your teams working together productively and collaboratively once again, no longer affected by dysfunctional dynamics and historical conflicts.

We work with you to:

  • identify the precise conflict dynamics within the team
  • develop a strategy to resolve existing team conflicts using a range of conflict interventions
  • restore productive, collaborative team dynamics
  • put in place a tailored, effective conflict resolution structure for the team going forwards to prevent recurrence.
BOOK A NO OBLIGATION CALL

Why use Gooding & Crow to resolve
conflict in your teams?

1

Emma and Vanessa have over 30 years combined experience in resolving employment and workplace disputes.

2

We specialise in diagnosing dysfunctional team dynamics, and are trained and certified in the use of Conflict Dynamics Profiling™.

3

We design conflict resolution solutions which are specifically tailored to those dysfunctional team dynamics, using a combination of facilitation, mediation, conflict coaching and expert coaching for abrasive managers.

4

We are specialist conflict coaches trained in the CINERGY™ method of conflict management coaching and the Boss Whispering™ method of training abrasive leaders.

5

We are also accredited mediators, specialising in workplace disputes (including team conflicts).

6

We coach specific strategies to repair and build productive team relationships

7

Once the existing conflict has been resolved, we work with you on a prevention & resolution strategy to make sure that conflict does not recur.

BOOK A NO OBLIGATION CALL

We design bespoke conflict resolution solutions, specifically tailored to the dysfunctional team dynamics

what to expect

What does the team conflict resolution programme involve?

  • briefing with you
  • analysis of conflict dynamics within the team
  • proposal setting out conflict resolution goals and strategy
  • a combination of team facilitation, mediation, conflict coaching and abrasive manager coaching to resolve the current conflict situation
  • designing and helping you implement a conflict prevention strategy going forwards
  • ‘pulse check’ on team dynamics once programme has concluded

What is the total investment

in the programme?

Our fees for this specialist team conflict programme are £200 per hour, per coach.  If we recommend Conflict Dynamics Profiling™ as part of the diagnosis phase, there will be an additional charge for this.

 

The precise number of hours required will depend on which conflict interventions are needed, and vary from client to client.  We will provide an exact quote at the report stage (and a broad estimate when we first discuss the conflict with you).  

experts in conflict

Introducing the Coaches

Emma Gooding and Vanessa Crow are specialists in the field of workplace dispute resolution.  They have 30 years’ combined experience in resolving high conflict employment and workplace disputes, are trained CINERGY™ conflict management coaches and have received specialist training in the Boss Whispering™ method of coaching abrasive leaders.  They are also accredited workplace mediators.

 

Vanessa and Emma would be delighted to speak to you (completely without obligation) to discuss your situation, and how specialist team conflict coaching may be able to help your organisation.

 

Book a confidential exploratory call
Before contacting Vanessa, I had been struggling with an ongoing conflict with someone I am in business with. It had been a constant battle to maintain a professional relationship and it was really affecting my confidence. Through conflict coaching, Vanessa helped me to shift my mindset and taught me to use different tools and approaches to clearly communicate what I needed out of the relationship.
Vanessa prepared me for a crucial meeting with an individual who I had been in conflict with. Through coaching, I felt confident to directly address a way to move forward. The meeting was successful and this gave me huge confidence in being able to shape this relationship moving forward as well as communication techniques that I shall take into all aspects of my life.
Thank you so much for this valuable coaching, I feel so positive about the future!
Vanessa was excellent at coaching me through a longstanding conflict. She was extremely professional, friendly and clear in her approach. I felt thoroughly supported to explore all options and reach my desired outcome. Vanessa is a superb coach, I can't thank her enough
As you know, I was not hopeful that things with my colleague would ever change. However, I wanted to let you know that we have managed to work on a small project together this last week and that we were able to communicate so much better thanks to the strategies we practised. This wouldn't have been possible without your coaching.
Emma approached the mediation with energy and warmth, encouraging us to actively engage in the process
Emma was excellent. She treated all the mediation participants with empathy throughout, which was very much needed after a difficult few months. With her help, we were able to find an agreed way forward, which I didn't think would be possible.
This dispute had been going on so long that we had given up on finding a resolution. With Gooding & Crow's help we were able to do exactly that. Thank you.
Emma is a sure-footed and accomplished mediator"
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