complex conflicts

Conflict evaluation & Resolution

Get fast, expert help to diagnose and resolve your
complex conflict situation

investing in the future

Complex Conflict

Are you struggling with a complex conflict situation in your team or organisation? 

Have you noticed the classic signs of dysfunctional conflict, such as:

  • reduced productivity and engagement
  • increased absences due to stress and anxiety
  • employees requesting transfers or leaving altogether
  • gossip and rumours
  • infighting
  • informal complaints and formal grievances

Have you realised that you need urgent intervention, but are unsure where to start?

We can help you to:

  • get to the root of the current conflict
  • deploy a range of conflict interventions to resolve it
  • get your teams working together productively and collaboratively again
  • put a tailored conflict resolution structure in place to prevent recurrence
BOOK A NO OBLIGATION CALL

Why use Gooding & Crow to diagnose and resolve

conflict in your organisation?

1

Emma and Vanessa are experts in resolving complex employment and workplace disputes.

2

We specialise in diagnosing dysfunctional conflict dynamics, and are trained and certified in the use of Conflict Dynamics Profiling™.

3

We use that information to design a tailored resolution strategy, using a combination of facilitation, mediation, conflict coaching and specialist abrasive manager coaching.

4

We are specialist conflict coaches (CINERGY™) and coaches of abrasive leaders (Boss Whispering™ method) 

5

We are also accredited, experienced mediators specialising in workplace disputes.

6

We help you guard against future conflict by training your managers to deal effectively with conflict in their teams going forward.

get in touch

What does the Conflict Evaluation and Resolution Strategy involve?

Briefing with you

Diagnosis phase

Proposal to resolve current conflict

Resolution phase

  • Team facilitation
  • Mediation
  • Conflict coaching
  • Abrasive manager coaching

Ready for a confidential chat to see how we can help?

‘Pulse check’ after resolution

Future conflict prevention strategy

What is the total investment required?

Our fees are £200 per hour, per consultant.  If we recommend Conflict Dynamics Profiling™ as part of the diagnosis phase, there will be an additional charge for this.

The exact number of hours will depend on the conflict interventions needed.  Once we have discussed your conflict with you in a briefing call, we should be able to provide you with an estimate.   

To give you an idea:

  1. Fees for the conflict diagnosis phase (including the strategy report) are usually £1800 – £2000.
  1. Fees for the conflict resolution and prevention phase for a medium-complexity conflict in a small team involving:
    • team facilitation or mediation
    • conflict coaching for 2 individuals
    • a future focused conflict resolution policy

          would be a further £5,500.  

We always recommend comparing this investment with the cost of leaving the conflict unresolved (see our conflict cost calculator).

BOOK A NO OBLIGATION CALL

We use specific, tailored interventions to repair and build productive workplace relationships.

experts in conflict

Introducing the Consultants

Emma Gooding and Vanessa Crow are specialists in resolution of high conflict and complex employment and workplace disputes, are trained CINERGY™ conflict management coaches and have received specialist training in the Boss Whispering™ method of coaching abrasive leaders.  They are also accredited workplace mediators.

 

Emma or Vanessa would be delighted to speak to you (completely without obligation) to discuss your situation, and how we may be able to help your organisation.

book a no-obligation call
Before contacting Vanessa, I had been struggling with an ongoing conflict with someone I am in business with. It had been a constant battle to maintain a professional relationship and it was really affecting my confidence. Through conflict coaching, Vanessa helped me to shift my mindset and taught me to use different tools and approaches to clearly communicate what I needed out of the relationship.
Vanessa prepared me for a crucial meeting with an individual who I had been in conflict with. Through coaching, I felt confident to directly address a way to move forward. The meeting was successful and this gave me huge confidence in being able to shape this relationship moving forward as well as communication techniques that I shall take into all aspects of my life.
Thank you so much for this valuable coaching, I feel so positive about the future!
Vanessa was excellent at coaching me through a longstanding conflict. She was extremely professional, friendly and clear in her approach. I felt thoroughly supported to explore all options and reach my desired outcome. Vanessa is a superb coach, I can't thank her enough
As you know, I was not hopeful that things with my colleague would ever change. However, I wanted to let you know that we have managed to work on a small project together this last week and that we were able to communicate so much better thanks to the strategies we practised. This wouldn't have been possible without your coaching.
Emma approached the mediation with energy and warmth, encouraging us to actively engage in the process
Emma was excellent. She treated all the mediation participants with empathy throughout, which was very much needed after a difficult few months. With her help, we were able to find an agreed way forward, which I didn't think would be possible.
This dispute had been going on so long that we had given up on finding a resolution. With Gooding & Crow's help we were able to do exactly that. Thank you.
Emma is a sure-footed and accomplished mediator"
Previous
Next