an opportunity for change
Conflict Coaching for Individuals
Permanently reduce the damaging effects of conflict in your organisation with specialist conflict coaching
effects of conflict
Conflict can be Corrosive
Workplace conflict can be extremely damaging. It has both a human cost, and places a significant financial burden on the organisation.
Many organisations are not getting to the root of the problem. They:
- pretend that conflict doesn’t exist
- don’t give managers the skills they need to deal with conflict in their teams
- rely on formal grievance policies, which damage relationship and take too long
- don’t address the real causes of conflict
Managing conflicts is an essential workplace skill, and can be learnt through specialist coaching.
What sort of issues can be addressed through conflict coaching?
All of these conflict behaviours are damaging.
They lead to:
Reduced productivity and engagement
Stress and anxiety
Absences
Valued employees leaving
Bullying and harassment claims
Wasted management time dealing with the conflict
The good news is that all of these conflict behaviours are coachable, in a way which:
- empowers people to raise issues confidently (even if they normally avoid conflict)
- coaches confrontational employees to be collaborative
- shows managers how to identify and deal with conflict at an early stage
- is based on honest communication and mutual respect
- fosters positive working relationships
- provides a huge return on investment by significantly reducing the cost of conflict
How is our conflict management different
from traditional coaching or training?
1
We are specialist conflict coaches. We are trained in the CINERGY™ method of conflict management coaching and the Boss Whispering™ method of training abrasive leaders.
2
We are also accredited workplace mediators and trainers.
3
The coaching is specifically focused on how the individual handles conflict, and the impact of their conflict behaviours.
4
The coaching also develops understanding of the different conflict styles of co-workers, and the skills needed to deal with them.
5
We coach specific, tailored strategies to repair and build productive workplace relationships.
6
We provide specialist coaching to managers, equipping them with the conflict management skills they need to deal effectively with conflict in their own teams.
7
We provide a ‘pulse check’ after coaching has concluded to measure improvements and demonstrate ROI.
what to expect
What can you expect from the specialist
conflict coaching?
Marked improvement in ability to manage conflict
Quick results: usually by 3rd or 4th session
Benefits the whole team, not just the individual
Coaching benefits employees (and employers) in a number of ways:
- employees are happier and more productive at work
- communication is improved
- colleagues are more collaborative
- employees can manage conflict triggers better
- formal complaints are reduced or eliminated
- employees are grateful for the investment in them
Through conflict coaching, Gooding & Crow helped me to shift my mindset and taught me to use different tools and approaches to clearly communicate what I needed out of the relationship.
Managing conflicts is an essential workplace skill, and can be learnt through specialist coaching.
what to expect
What does the coaching programme involve?
- introductory call
- identifying conflict coaching goals
- analysis of conflict behaviour (either Conflict Dynamics Profiling or TKI conflict analysis)
- 6 to 8 confidential coaching sessions
- ‘pulse check’ 3 - 4 weeks after coaching has concluded
What is the total investment in the programme?
Our fees for specialist conflict coaching are £200 per hour, and the programme usually takes around 8 – 10 hours to complete.
who you'll be working with
Introducing the Coaches
Emma Gooding and Vanessa Crow are specialists in the field of workplace dispute resolution. They have 30 years’ combined experience in resolving high conflict employment and workplace disputes, are trained CINERGY™ conflict management coaches and have received specialist training in the Boss Whispering™ method of coaching abrasive leaders. They are also accredited workplace mediators.
Vanessa or Emma would be delighted to speak to you (without obligation on your part) to discuss your situation, and how specialist conflict coaching may be able to help your organisation.